Last updated: May 5, 2026 · Effective: May 5, 2026
Mylogjam LLC operates two lines of business: LogJam Consulting (analytics, marketing, and video services for businesses) and Breaker Create (a mobile app for creators). Each has its own privacy policy below. Jump to the one that applies to you.
Last updated: September 1, 2026 · Effective: September 1, 2026
This section applies to businesses and individuals who engage LogJam Consulting (a division of Mylogjam LLC) for analytics, marketing, video production, or advisory services, and to visitors of mylogjam.com. If you use our Breaker Create mobile app, see the Breaker Create App Privacy Policy below.
LogJam Consulting is operated by Mylogjam LLC ("LogJam," "we," "us," or "our"), a Tennessee limited liability company based in Knoxville, Tennessee. We serve independent businesses, medical practices, financial advisors, professional service firms, and other clients primarily across the Southeastern United States.
We collect only what we need to deliver our services and run our business.
We use the information above to respond to inquiries, deliver contracted services, invoice and get paid, improve our website and marketing, and stay in touch with clients and prospects who have opted in to hear from us. We do not use client-provided data to train AI models, and we do not resell client data or marketing performance data to third parties.
We share information only with the vendors and platforms we use to run the business, and only as needed. Current service providers include:
| Provider | What we share | Why |
|---|---|---|
| Google Workspace | Client email, documents, calendar | Business operations |
| Stripe and Ramp | Payment and invoice data | Payment processing |
| Meta, Google, LinkedIn, TikTok Ads | Ad account access provided by client | Manage client ad campaigns |
| Google Analytics, GA4, Looker Studio | Analytics data provided by client | Reporting and dashboards |
| Supabase and Railway | Business application data | Infrastructure for internal tools |
| Zapier, Make | Workflow data | Automation between platforms |
| Cleverly | LinkedIn outreach data | Lead generation |
We may also disclose information when required by law, to protect the rights and safety of clients or the public, or in connection with a merger or acquisition, in which case we will notify affected clients in advance.
We do not sell your personal information.
All work we perform for a client is treated as confidential. Client data (advertising performance, patient volume, revenue figures, internal metrics, creative work in progress) is used only to deliver the engagement contracted for. We restrict access to client accounts to the LogJam team members working on your file. On request, we will return or delete client data at the close of an engagement, subject to legal record-keeping obligations.
We keep client business records (contracts, invoices, communications) for up to seven years to meet tax and legal requirements. Marketing engagement data is retained for up to two years unless you unsubscribe or request deletion. Analytics data is retained per the settings on the underlying platform. Client-provided data delivered during an engagement is retained per the terms of your engagement letter and returned or deleted on request at the close of the engagement.
You can:
Residents of the EU, UK, and California have additional rights under GDPR, UK GDPR, and CCPA. To exercise any of these rights, email info@mylogjam.com.
We use industry-standard practices to protect the information we hold. This includes TLS in transit, encryption at rest for sensitive fields, least-privilege access controls, multi-factor authentication on business accounts, and periodic security review. No system is perfectly secure. If you believe your data has been affected by a security incident, contact us immediately.
LogJam Consulting is operated from the United States. If you contact us or engage us from outside the U.S., your data is transferred to and processed in the U.S. and in countries where our service providers operate. By working with us, you consent to this transfer.
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of the page and, for material changes, notify clients and email subscribers by email.
LogJam Consulting works with independent medical practices and specialty clinics. If your engagement with LogJam involves any Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (HIPAA), the terms below apply and control over any conflicting language elsewhere in this policy.
Our default is no PHI. LogJam designs advertising, video, and analytics engagements to be delivered without access to PHI. We target ads based on demographics, geography, interests, and non-PHI audience signals rather than patient lists. Marketing content and video assets do not identify individual patients, disclose treatment or diagnostic information, or use before-and-after imagery unless the client has obtained appropriate written patient authorization and provided it to us in advance.
When PHI is involved, we sign a BAA first. Before LogJam accesses any PHI on behalf of a covered entity, LogJam and the client will execute a Business Associate Agreement (BAA) that governs the use, disclosure, and safeguarding of PHI. LogJam will provide its BAA template on request, and is prepared to review and negotiate a client-provided BAA in good faith.
How we safeguard PHI when it is present. When LogJam creates, receives, maintains, or transmits PHI on behalf of a client, LogJam applies administrative, physical, and technical safeguards consistent with the HIPAA Security Rule, including full-disk encryption on all devices, multi-factor authentication on all business accounts, a shared password manager with strong unique passwords, role-based access limited to personnel with a need to know, encryption of PHI in transit and at rest, HIPAA privacy and security awareness training for personnel with PHI access, and written subcontractor agreements with anyone who may touch PHI.
What we will not do with PHI. LogJam will never sell PHI or exchange it for remuneration outside the narrow exceptions permitted by HIPAA, will not use PHI for direct-to-individual marketing communications except as expressly authorized under 45 C.F.R. § 164.508(a)(3), and will not use PHI to train, tune, or improve any artificial intelligence, machine learning, or large language model. LogJam does not use client-provided data, whether PHI or not, to train AI models.
Breach notification. If LogJam discovers a breach of unsecured PHI, LogJam will notify the affected client without unreasonable delay and no later than fifteen (15) calendar days after discovery, and will cooperate with the client's investigation, mitigation, and notification obligations under HIPAA.
Requests for a BAA or HIPAA information. Prospective or current clients who need a BAA, want a copy of LogJam's HIPAA safeguards summary, or have questions about how LogJam handles PHI can email robert@mylogjam.com with the subject line "HIPAA request." We will respond within two business days.
Mylogjam LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Mylogjam LLC (LogJam Consulting)
Knoxville, Tennessee, USA
info@mylogjam.com
Breaker Create is built and operated by Mylogjam LLC ("Breaker," "we," "us," or "our"), a Tennessee limited liability company. This Privacy Policy explains what information we collect when you use the Breaker Create mobile app or visit mylogjam.com, why we collect it, how we use it, and the choices you have. We collect as little as possible. We do not sell your data.
We share data only with the service providers below, and only as needed to run Breaker. We do not sell your personal information.
| Provider | What we share | Why |
|---|---|---|
| Supabase | Account, content, tokens, subscription state | Database, authentication, file storage |
| RevenueCat | Subscription receipts, app user ID | Manage subscriptions and entitlements |
| Ayrshare | Post content, social tokens (encrypted) | Publish to TikTok, Instagram, YouTube, X, LinkedIn, Facebook |
| Google AdMob | Device ID (with permission), ad request signals | Show ads to free users |
| Apple & Google | Receipt data, anonymized device info | App Store / Play Store distribution and billing |
We may also disclose information when required by law, to protect the rights and safety of users, or in connection with a merger or acquisition — in which case we will notify users in advance.
We retain account data, content, and connected-platform tokens for as long as your account is active. When you delete your account, we permanently remove your data within 30 days, except where legally required to retain it (e.g., transaction records for tax purposes, up to 7 years).
Regardless of where you live, you can:
Residents of the EU, UK, and California have additional rights under GDPR, UK GDPR, and CCPA. To exercise any right, email info@mylogjam.com.
Breaker is not directed to children under 13 (or under 16 in the EU/UK), and we do not knowingly collect data from them. If you believe a child has provided us data, contact us and we will delete it.
Breaker Create is operated from the United States. If you use Breaker Create from outside the U.S., your data is transferred to and processed in the U.S. and other countries where our service providers operate. By using Breaker Create, you consent to this transfer.
We use industry-standard practices to protect your data: TLS in transit, encryption at rest for sensitive fields, least-privilege access controls, and regular security review. No system is perfectly secure, so we encourage you to use a strong, unique password and enable two-factor authentication on your email account.
We may update this policy from time to time. When we do, we'll update the "Last updated" date above and, for material changes, notify you in the app or by email.
Mylogjam LLC
Tennessee, USA
info@mylogjam.com